Text Opt-In

Text Messaging & SMS Communications Policy

Effective Date: 01/08/2025

This Text Messaging & SMS Communications Policy ("Text Policy") explains how PSK Logistics, LLC ("PSK," "we," "us," or "our") uses text messaging (SMS and MMS) to communicate with customers, business partners, and website visitors. 

1. Purpose of Text Messaging

PSK Logistics uses text messaging for transactional, operational, and customer-service-related communications, including but not limited to:

• Delivery confirmations and status updates
• Dispatch notifications and arrival alerts
• Pickup scheduling or rescheduling
• Route coordination and driver communication
• Account and billing notifications
• Service-related customer support responses

We do not use text messaging for unsolicited marketing.

2. Consent & Opt-In Requirements

By providing your mobile phone number to PSK Logistics—through our website, booking forms, intake forms, contracts, phone calls, or direct communication—you expressly consent to receive text messages from PSK Logistics, LLC related to your service request or business relationship.

Consent may be obtained through:

• Online forms with an unchecked opt-in checkbox
• Written agreements or service contracts
• Verbal consent during recorded or documented calls
• Direct initiation of a text conversation by you

Consent is not a condition of purchase.

3. Message Frequency

Message frequency varies based on service activity and communication needs. Typical frequency may include:

• 1–5 messages per delivery or service request
• Additional messages for time-sensitive updates or exceptions

PSK Logistics does not send recurring promotional messages.

4. Opt-Out Instructions

You may opt out of text messaging at any time by replying:

• STOP – to cancel all future text messages

Upon opting out, you will receive a confirmation message and no further messages will be sent unless you re-consent.

For assistance, reply:

• HELP – or contact us directly using the information below

5. Help & Customer Support

For questions or support regarding text communications, you may:

• Reply HELP to any message
• Call: 404-282-3569
• Email: info@psklogistics.com
• Visit: psklogistics.com

6. Carrier Disclaimer

Message and data rates may apply depending on your mobile carrier and plan.

Participating carriers include, but are not limited to: AT&T, Verizon, T-Mobile, Sprint, and other major U.S. carriers.

Carriers are not liable for delayed or undelivered messages.

7. Privacy & Data Protection

PSK Logistics, LLC respects your privacy. Mobile numbers collected for text messaging are:

• Used only for service-related communication
• Never sold or shared with third parties for marketing
• Stored securely and accessed only by authorized personnel

Text messaging data is handled in accordance with our Privacy Policy and any applicable confidentiality requirements.

If medical or sensitive deliveries are involved, PSK Logistics avoids transmitting Protected Health Information (PHI) via text message unless explicitly authorized and operationally necessary.

8. Medical & Sensitive Deliveries Disclaimer

Text messaging is used only for logistics coordination, not for transmitting medical details, diagnoses, test results, or other sensitive personal data.

Clients are advised not to send confidential or protected information via SMS.

9. Eligibility

You must be at least 18 years old or have the legal authority to consent on behalf of a business entity to receive text messages from PSK Logistics, LLC.

10. Changes to This Policy

PSK Logistics, LLC reserves the right to update or modify this Text Messaging Policy at any time. Updates will be posted on our website with a revised effective date.

Continued use of text messaging services constitutes acceptance of the updated policy.

11. Contact Information

PSK Logistics, LLC
Phone: 404-282-3569
Email: info@psklogistics.com
Website: psklogistics.com